Space Clouds

November’s Monthly Event!

This month is all about STUFF, and getting that STUFF and making it better STUFF. Okay, I’ll be serious. This weekend you’ll see a 25% increase in bindomite drops from dg’s, 50% increase in workers speed, and 25% increase in experience!

The event will run from Friday at 1:00pm EST to Monday at 12:59pm EST.

Weekly Dev Questions November 20th

Hey Star Sonatians! This is the first of hopefully a fun series of posts from your dev team where we answer your questions about the dev team, certain policies, etc. If you want to ask us a question for it to get answered in next week’s post toss it over to this topic.

This week’s questions were directed to me, Bageese AKA Marty by the player Starwyrm.

1. Hours of SS played weekly?

I don’t really “play” Star Sonata anymore, unlike the rest of the dev team who are very active in game. The reason being is that I am responsible for making some really tough decisions that directly affect the players, where other devs create cool stuff and you see it much later than when they made it. I don’t play actively because I don’t want to develop biases towards or against any groups of players, so I can be as impartial and fair as possible. However I often enjoy making new characters and trying out the nexus or exploring around, but I don’t play on my main character much aside from little bouts of dging or dueling in colo. So in direct answer to your question, on my main I might play an hour a week (duel me in colo!), whereas I play on alts for maybe 5 hours a week. Before I became community manager I think I played 20-30 hours a week.

2. What recent content have you at least influenced?

Jeff called me the planner at one point in my SS career. While I don’t directly influence content, I like to make sure the dev team has larger goals in mind and we’re working towards those goals. I LOVE organization and action based on being organized. In late 2012 we had a lot of unhappy players calling out some specific issues that we were not addressing, Jey, SI and I organized a meeting that all developers were invited to where we addressed specific concerns that the players were unhappy about. We’ve been continuing this trend of large team meetings every 3-4 months since. A lot of what I influence is more like game code oriented stuff, like PVP, BVB, economy, etc. Content isn’t really my forte. I DID redesign Sol at one point and used fancy math to make all the planets actually have distances reflective of their actual distances in our Solar System.  That was fun.

I tend to be a big voice on Solo Berserker game play, and a supporter of all classes having a solo role and a squad role. I love talking about that one time as a zerker where I fought a 10 man squad solo… no one died of course, but I held my own… :P People couldn’t decide if I was a sniper or an SD and then freaked out when I multi fired five weapons… Good times. My setup is horribly outdated, so if you’re in entry level t21 gear, toss me a pm and we’ll duel in colo! Or you could toss me a pm anyways and most likely annihilate me.

3. What is your position on the dev team and what does that involve?

My official title is “Community Manager” or “Community Admin.” In the dev team we don’t have an overall hierarchy. Jeff, Jey and I would be the “admins” or the decision makers in regards to major issues, with Jeff being content, Jey being server, and me being player affairs. Basically we make the final call and have the most access, but a lot of decisions are made by the team as a whole with discussion furthering progress.

Above I said I’m a community manager, and then I am the decision maker in regards to player affairs. So I like to say that I work on everything that’s not actually making the game. I am in charge of the moderation team and with developer, player, and moderation team feedback, I edit and create the rules of the game. Any time someone gets a ban, or a mute longer than two hours, I am the one directly behind it most of the time.

I am also responsible for the customer service and quality assurance teams and setting policies regarding their operation. I currently oversee five AMAZING volunteers that help on the forums, support tickets, and general feedback for developers.  I am also the primary responder on all tickets not related to bugs, with assistance from Jey, Blue Dwarf, and SI depending on the nature of the ticket. Support tickets currently take up about 25-50% of my current work schedule, and I do anything from assistance with account recovery, to billing issues, refunds on slaves, gear depending on the issue, combing through activity logs, etc.

Working with Jeff, I also am trying to direct our marketing, and while marketing an indie game is incredibly challenging it’s also a ton of fun. The trick of marketing an indie game is to figure out how to promote your game without spending any or spending little money, since that money would best be served improving the game. I’ve been researching conventions to attend for indie games, youtubers to contact, and marketing strategies. With WinterWind, The Vert, and The Suit’s amazing assistance I was able to put together the 2013 survey that I’m using to figure out who plays Star Sonata currently so our advertising going forward is targeting the right people.

And finally, I’m responsible for overseeing player relations, whether this be mending relationships with players that haven’t had an ideal experience, social media management, and events. I try to be fairly active on the forums, reading and scouring topics to find what sorts of things are plaguing the community so I can highlight those in meetings with developers. I try to be the bridge between the Dev world and the Player world explaining to Devs why they need to change, implement, or improve something, and explaining to the players why something can’t happen (bonus points if you caught my subtle reference in that sentence).

So to conclude this exceptionally wordy post, I do a lot of little and different things, instead of focusing on one major task.

Field Hospital Super Item for Shield Monkeys

Hi guys.  Today I’d like to show a preview of one of the new class super itemsunder development called a “Large Field Hospital”.  It’s a non-sticky, class locked super item for Shield Monkeys, and is tech 17.  There’s a smaller, cheaper tech 5 version called simply a “Field Hospital”.

Large Field Hospital Drone

This item takes 90 seconds to charge up with a total energy cost of 9000. In addition to the energy charging cost, it requires an instant consumption of 12000 shields in order to use.

Upon use, the Shield Monkey and all allies and their possessions gain a 75% resist all aura that lasts for 5 seconds. A drone called a Large Field Hospital Drone is deployed with a 30 second lifetime. This drone has high resists, and has a shield transference on board that heals targets for 1000 shields every 2 seconds, and imparts a 3 second shield regen aura on the target that regens shields at 4000/s.

The drone is created partially with the Shield Monkey’s own shields, and you can see a center concentration of shield in the middle of the drone. This shield shrinks to nothing over the course of the drones 30 second lifespan, so there is a visual indication of how long this drone has before it disappears.

In the following demonstration video, you may notice that I deploy my 3 temporary drones, and then use the super item to deploy this as a 4th drone.  There is new code that’s going in that causes all drones deployed by super items to not count towards your personal drone limit.  This means that using a super item that creates a drone will not diminish your normal ability to use drones.  This change should be especially useful for Engineer who is getting some new super items that deploy drones, since using these won’t reduce his normal DPS.

 

Calypso Update 11.18.13

This weeks’ update focuses mainly on a major set of class rebalance changes concerning everyone’s favorite form of combat, Drones. Keep reading to find out more!

destroyed_drone

A fair amount of time this week was spent on two major changes to drones that I think are very needed. As everyone is aware, players who fight primarily with drones (Engineers), face much higher risk than players who fight with conventional weapons. If an Engineer wipes, they potentially lose all their drones permanently. The two major changes I’ve done address the two ways you can lose your drones.

First, drones can expire. If you are sitting in a pod waiting for light stasis and your drones time out, they’re gone. With the class rebalance, this is changing. Instead of disappearing when they expire, scoopable drones will simply go inactive. Inactive drones will get a small name change to ‘Inactive + Drone Name” so you can identify them. The will also no longer attack AI, give auras, follow you if they’re mobile, etc. However they still take up drone slots and can be attacked; which means they can still be destroyed; the next way players can lose their drones.

destroyed_drone_inventory

Drones can be destroyed. Unlike slaves or weapons, (which can stasis or lose durability), drones can actually die. This is also being addressed with the class rebalance. Instead of blowing up and being lost forever, scoopable drones will now enter a destroyed state when they run out of shields. The destroyed state is identical to the inactive state with a few notable changes. Destroyed drones get a particle effect so you can see they are destroyed. They also get a name change to “Destroyed ” + “Drone Name”. When you scoop a destroyed drone it has zero durability and displays as a “Destroyed Drone Name” in your inventory. Destroyed Drones can’t be equipped or deployed until they are repaired. Repairing a destroyed drone functions the same as any normal repair. Currently you are able to simply right click on the item and pay a credit cost to fix it.

Right now we are mainly considering credit repairs for scoopable, non-permanent drones and a binary durability system where they’re either full durability or null durability. The binary system will cut down on stacks; you’ll only have two stacks; one for destroyed drones and one for normal drones. It also means loosing a drone will still hurt. It won’t hurt as badly (as it’s not gone forever), but you’ll still have to pay a full repair cost each time you lose one. What exactly that full repair is going to cost is still under discussion internally and we will be giving you more details when we come to a consensus.

So, that’s this weeks’ update! As always feel free to post comments, questions and suggestions in the forums. I’ll be back again next Monday with another update!

Paypal Subscription Delays

Hey Star Sonatians!

We’ve been recently made aware of something going on with Paypal that is making Paypal subscriptions process significantly longer than usual. Previously, you could sub with Paypal and it would be instantaneous, but now we’re getting a significant delay in processing time. At the time of this post we believe it is something to do with Paypal itself, and not actually on our end, but we’re exploring all options to try and get that processing time down. Players are experiencing processing time of anywhere between 10 minutes to 12 hours.

So if you would like to subscribe immediately and get into the game NOW I would suggest using a credit card to subscribe instead. People in the past have had concerns about the security of the credit card processing system, but we’ve changed over to the popular Stripe billing system, and you can find out more about their security over at their website. www.stripe.com

If you subscribe with Paypal and are still not seeing your subscription apply within 12 hours, please submit a support ticket to support.starsonata.com and I will help you as soon as possible!

 

Calypso Update 11.10.13

This past week I took a bit of a break from class rebalance content, so this week’s update will focus on some pretty big bug fixes, new transwarp content and an introduction to a new bit of content I am working on. Keep reading to find out more!

temple_guards

Firstly, bug fixing! Two major issues with transwarp devices has been located and fixed. People were reporting they couldn’t see some destinations on their list for Temporary and Team beacons. After a lot of painful debugging I finally tracked it down to an issue where the beacon is in an unexplored galaxy. I’ve made a client update so if your client doesn’t have the galaxy record for the galaxy the beacon resides in, it’ll still display the beacon in the list, but under “Beacon Inaccessible / Unexplored.” Since the client only keeps a list of the galaxies you’ve been too, we can’t give the name of the galaxy the beacon is in, but at least this way you know the beacon exists. You can then ask your squad, team, etc, where it is so you can get it fully added to your list properly.Secondly, the bug where Team and Temporary beacons were going missing from the destinations list on server crashes has been located and fixed. There was an issue where the beacons weren’t being properly flagged as temporary or team beacons when they were being saved, so when the server would reload, it would skip all the code to re-add the beacons to the list. Both these fixes will be in the next patch.

Secondly, I have a Transwarp content update! I’ve changed the mission for Tech 20 Transwarp devices to be Premium only, as Free-to-Play players can’t use the device. This will only affect the Tech 20 version of the device, the rest will still be accessible for Free-to-Play. I’ve also gone ahead and made a repeatable variant of the mission for each device from Blue Photon. In the next patch I’ll enable these missions and you’ll be able to get duplicate devices for each of your ships. This should be good news, no more waiting for the cooldown when you swap ships!

temple_wormhole

Finally, as you may have noticed, the past few weeks (including this week) I’ve been posting some ‘golden’ images. This was a not-so-subtle way of saying I’ve restarted work on a long dormant content project I started a few years ago call the ‘Trials of adum.’ This will be a new instance containing a new Tech 22 boss for players to fight and ultimately rewarding a new Tech 22 Hauler, the Divine Behemoth, among other Tech 22 items.

The instance is a new multi-part one utilizing some new features we’ve added over the last few months. It contains a single player section and a squad section. In the single-player section of the instance, one player, and one player alone, will have to complete the ‘Trials of the Golden Path.’ Passing these three tests will reward the player a key they can use to give their squad access a new boss, the ‘High Prophet.’ Expect to see this in game at the latest, the next universe, earlier if I can add it without a reset.

So, that’s it for this week’s update. As always, feel free to post questions and comments in the automagically generated forum post!

New(ish) Blog System!

Now that we’ve hammered out most of the issues with the new website upgrade we’ve launched a new way of viewing all the patch notes, development notes, news articles, etc. Anything that comes as an official announcement from the development team will now go to this new page!

You might be wondering, “well how do I access this awesomeness?” To see the latest news, it’s just as simple as visiting http://www.starsonata.com! All of the latest articles will post to the front page. You can also click on the Community tab, and then click on News, to get to a nice page for all news updates. That page also has categories to the right, so you can sort by just patch notes, or just News articles.

Some of you are probably thinking, “Why’d you guys change this? If it ain’t broke, don’t fix it!” The truth of the matter, is having our development posts separated from the forums improves something called “SEO” or Search Engine Optimization. Basically it will help our rankings on search engines like Google, Bing, etc. It also gives people a one stop place to check our news without being logged in. We still wanted the comments integrated into the forum. You’ve probably already noticed that every post that gets posted here will auto create a development notes thread for you to comment on. The existing News Forum and Updates Forum are now archived, and are sub forums of Dev Notes so you can refer to them if you need to.

We’ve also added RSS functionality to our new blog system, and we post all new articles straight to social media as well, so you’ll never be out of the loop on the latest happenings in the Star Sonata universe.

If you have any questions on how to access your Star Sonata news, send me an email to bageese@starsonata.com and I’ll help you out!

2013 Star Sonata Player Survey

As part of our ongoing efforts to facilitate player feedback and better understand our players we are launching a biannual player survey! This survey asks all sorts of questions from demographic related questions to Star Sonata content questions! All responses are completely anonymous and will help out the development team tremendously. If you have any questions about the survey please email me at bageese@starsonata.com and I will address any questions you have.

Without further ado here is the link to the survey!

www.starsonata.com/survey

Calypso Update 11.3.13

This week’s update has a lot of interesting information mainly related to the forthcoming Class Rebalance. Keep reading to find out more.

Divine Behemoth

First, I made a lot of skill changes that will go live with the rebalance. Both Berserker and Gunner will now get a 100% bonus to multifire at level 1 of their respective skills. This should have profound impact on newer players when they are first choosing a skill and should help with the fledgling Gunner or Berserker’s damage output. Both Berserker and Gunner class skills will no longer grant an incremental multifire bonus either. This means a fully leveled Berserker will now have 3x MF instead of 5x. To compensate for this, Berserker will also get a rate-of-fire bonus on their core class skill. I also made some changes to the Speed Demon skill, Speedy Firing. The bonus will no longer be scaled with speed. Again, this should help with Speed Demon damage output in PvE situations quite a bit.

Second, and perhaps the biggest thing I tackled this week, was expanding the current ‘buff’ system used by Field Generators and Neurotweaks. Currently, the buff system is locked to a maximum of 32 buffs, all of which had been already used. This hard cap was due to a bitmap that needs to be sent to the client to tell it to display buff icons. Going forward I’ve doubled that number and we’ll be able to have a maximum cap of 64 different buffs. This gives us a lot more stats we can play with when creating Field Generators and Neurotweaks.

New Tweaks

Of course, I didn’t just raise the buff cap on a lark, I’ve also gone ahead and added a few new buffs; Tractor Power, Electric Tempering, Inertial Dampening and Anti-Transference. The first three of these are extremely familiar so I don’t think they need explaining, but the last, Anti-Transference is a brand new buff. Anti-Transference is similar to Lifesteal in other games. It converts a percentage of your damage to your target into healing for your ship’s shields. Expect to see this buff used for some special new Berserker items.

The third big thing I worked on this week is also Class Rebalance related. It is a brand new item for Fleet Commanders called a Fighter Recall. When used, this item will do three different things. Firstly, it will destroy any fighters that can’t return to your ship. Secondly, it will teleport any fighters that can return back into your ship. This will be extremely useful for saving valuable fighters and also for destroying fighters to free up slots for new fighters. Thirdly, if you have any fighters queued, it will remove them from your launch tube and return them to your ship. This should allow Fleet Commander a lot of additional freedom in using fighters as they can save valuable injured fighters or escape from a bad situation quickly without sacrificing fighters. Below is a short video demonstrating the new item.

 That’s it for this weeks update. As always, sound off in the forums if you have any questions or comments! I’ll be back again next Monday!

Calypso Update 10.28.13

This weeks update is going to be focused primarily on post-reset woes and the Tech 22 Alien Ship revamp and a new UI feature! Keep reading to find out more!

Temple of adum

The universe reset wasn’t without its share of difficulties; I ended up spending the first few days of last week just sorting out bugs, missing content, etc. But, that is to be expected. With the launch of a few major new features there is always going to be something missed during our testing. I am pleased to say that all of the immediate issues found have been fixed — and patched in via a micropatch last Wednesday. There is still one transwarp issue waiting on patch, but it shouldn’t be long ’till that’s live as well. As always, I’ll keep my eye on tickets and the bug forums and make sure to continue fixing any issues that might come up.

I started working on this last week, but I got the bulk of the work for the Tech 22 Alien Ship revamp done this week. All the ships got upgraded in some way and should be a little more desirable now. I am sure you are interested; so here is a rundown of exactly what I did. Note that these changes do not include any stat changes, I am still considering some but at this time I haven’t made any.

  • Rajanicar’ayu’s fighters now have cloaks, more shielding and damage as well as copy the owners name.
  • Subhatt’ayu has a new inbuilt that increases hostility, resistances and rate of fire with a forced thrust ‘charge’ effect.
  • Isvas’ayu had the range on the microwarp inbuilt increased and the microwarp stops the player. It also has a new inbuilt similar to the Subspace Submerger.
  • Bhisajayu had the max shield bonus removed from it’s Overcharger. It also has a new superitem that injects a very powerful healing parasite into it’s target and reduces its transference resistances.
  • Samgrahak’ayu had the max energy bonus removed from it’s Overcharger. It also has a new superitem that injects a powerful energy recharge parasite into it’s target and increases the targets resistances slightly.
  • Antuayu has a new ‘Siege Mode’ superitem that significantly reduces speed, thrust and turning but greatly increases rate of fire.
  • Vaziayu has a new superitem, the ‘Nest Drone’, which deploys a drone to buff and heal nearby fighters as well as launch additional fighters.

Now for the new UI feature. As I always seem to do, I’ll announce it with a screenshot!

Ship Tool Tip

Tooltips for item-form ships will now display a preview of the ship’s model! I think this will be especially useful for newer players in identifying what is what when it comes to ships and stats. Perhaps more importantly though, is how useful this preview will be if (or when…) we add a ship skin system. For those you concerned about performance, I might add a graphic option to turn this off. Regardless, expect to see this feature live in an upcoming patch.

That’s it for this week’s update, feel free to post questions, comments or just discuss this post in the discussion post!