Hey Star Sonatians!
We’ve been recently made aware of something going on with Paypal that is making Paypal subscriptions process significantly longer than usual. Previously, you could sub with Paypal and it would be instantaneous, but now we’re getting a significant delay in processing time. At the time of this post we believe it is something to do with Paypal itself, and not actually on our end, but we’re exploring all options to try and get that processing time down. Players are experiencing processing time of anywhere between 10 minutes to 12 hours.
So if you would like to subscribe immediately and get into the game NOW I would suggest using a credit card to subscribe instead. People in the past have had concerns about the security of the credit card processing system, but we’ve changed over to the popular Stripe billing system, and you can find out more about their security over at their website. www.stripe.com
If you subscribe with Paypal and are still not seeing your subscription apply within 12 hours, please submit a support ticket to support.starsonata.com and I will help you as soon as possible!
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