Space Clouds

Update on Support Revamp and Community Meeting

Status of the revamp

Over the past few months, the dev team has been working hard on a revamp that focuses on the Shield Monkey and Engineer classes. While the project’s main goal is to give these classes more interesting and active combat roles, it has also led to broader changes to ship stats as we attempt to produce a more balanced damage mitigation experience in the game.

We held three community testing events over the summer to solicit player feedback on the project. While we did receive a lot of feedback that helped us improve the project, the testing events were plagued by glitches and the overall lack of polish, resulting in much frustration and wasted time for the players who signed on to help us. While our goal was to make our development process more transparent, we lacked the capacity to receive and process the massive amount of community feedback that you all provided. We had aimed to close testing on August 31 and move the project into patch preparation, but we didn’t hit this goal and are currently reassessing to develop a new timeline.

To the players who participated in the testing events or otherwise spent time discussing and theorycrafting this project, we are sorry for the frustration we have caused you. The dev team has lost a few members over the past year and this project is just too big for the current team to finish as quickly as we had hoped. However, it was still my responsibility to make an accurate assessment of the team’s capacity, and I apologize for falling short in this respect.

Player concerns and our reponses

To help show that we’re listening and attempt to repair some of the damage, Jeff and I held an emergency meeting a few days ago to address the concerns brought up by the playerbase. The meeting focused on responding to a list of five concerns that had been circulated by the player Jiraque. We’ve listed those concerns below, along with a summary of the responses we gave during the meeting.

1. Never again use the player base as an ad-hoc QA team. If there is insufficient testing manpower in the development QA team to test changes, extend the duration of your testing events and/or decrease the scope of your projects.

The last few community testing events were too early and disrespectful of your time as players. We won’t open up testing events in the future until they are much more polished and ready for community testing.

2. Be fair to your players. If you are changing augmenters or ships, compensate the player base accordingly with augmenter resets and/or opportunities to ship form (once per affected ship).

We had assumed that five augmenter resets would be enough for players to adjust to the changes in this project. We didn’t realize how large of an impact these changes would have on heavily invested players. Now that we have a better understanding, Jeff has authorized me to grant a free augmenter reset to every ship that logs in before February 6, 2021, plus three additional augmenter reset missions that will also expire on February 6, 2021. We will give more details on how to use your free reset when we are closer to launch. Note that the Community Testing Event galaxy on the Test Server will also stay open until February 6, 2021 to facilitate player theorycrafting and setup testing.

3. Respond to our concerns about the feel of the classes we play. The feel of playing the game is just as important as the numbers are. If there’s a general sentiment that something feels bad, prioritize fixing it.

We’ve taken this to heart and we will be asking focus groups of the classes that are changing for their opinions on the reworks to make sure any changes are considered fun or helpful.

4. If there is an extremely overpowered object of any kind in the game (item, ship, augmenter, equipment, etc.), make it your top priority to correct it. Do not let it linger in game and become the meta, then punish the player base for adopting that meta by nerfing it.

Distorting ships or strategies like the PBF, Battle Sphere, passive mod-stacking, and solar panel stacking all fall into this category. We’re working to address these and others in a way that satisfies the player base in order to open up design space in Tech 23 onwards.

5. If you increase the cost of things in-game (repair costs, AI base items, blueprints, etc.), add or tune active/passive income sources to compensate. Inform people of scrap price changes before patching.

We are dialing back repair costs in the project (see below). More broadly, we are making better communication and documentation a priority as we continue working on this project. This includes a changelog (of which we have started doing on test) and better patch notes.
All Test Changes
Outline of Healing Revamp (but see below for possible changes to Engineer)

Specific changes and initiatives

Here are a few noteworthy changes that we have made to address some major concerns before the next version of testing:

  • Zen of Shield, Energy, Spin, and Acceleration are now trainable to level 50 instead of 100 with doubled values per level. This results in a required level of 3-4k to max these plus ZoFR and all core skills.
  • Death, towing, diffuser and repair costs are being looked at to try and even out the total credit costs. This includes Engineer’s drone sets. We have set for ourselves the rough goal of a 500 million credit cost death for endgame players.
  • Bot agility complaints have been noted. Combat Bot Tweaking has been buffed which should help alongside the Zen changes.
  • Lastly, we’re currently evaluating an experimental change to Engineer. In the spirit of Concern #3, we acknowledge that our earlier concept for the class wasn’t quite doing what we wanted, resulting in imbalances and lack of enjoyment. Early testing suggests that the following change would move the class in a promising direction:

  • New Engineer Concept (under review): Drone Ops bonuses will be removed from all augmenters and items, replaced by increases in the Drone Ops bonus from Engineer (+60) and Drone Deployment (+2/level). The cap of 100 Drone Ops will be removed, as well. Any existing augmenters and items with Drone Ops bonuses will be redesigned to provide alternative stat bonuses of interest to Engineers.
  • Universe Reset 10/3/2020

    EMERGENCY NOTICE

    Paxian scouts have alerted us of a possible eradication event. Scanners have picked up an SOS by a Selenite Avenger ship. Reports say that their engine was disabled by the janitor tripping over an apparently vital power line that had been taped to the floor. Nobody is quite sure why the ship had their main engine powerline on the ground — or how one crewman could so utterly destroy it…

    October 3 2020 reset
    Further scans and a followup investigation report that the Avenger is opening fire immediately on all rescue attempts and that it contains a large shipment of anti-matter. This is especially disastrous as the ship is currently on a collision course with the event horizon of a black hole. The collision will be catastrophic for the space-time fabric of the current universe, and we urge everyone to prepare for transportation to another dimension. The resulting distortion will cause all credits on trade bots to be wiped, and all existing stations to be destroyed. We urge everyone to pack their stations and remove all credits from their trade bots before the end of the universe.

    The universe reset will be held on Saturday, October 3rd.
    BST: 18:00
    EDT: 13:00
    CDT: 12:00
    MDT: 11:00
    PDT: 10:00

    Future Reset Dates
    Dates have been updated to properly show the new times
    February 13, 2021
    June 12, 2021

    Community Testing Event

    What’s this about a revamp?

    As many of you know, the dev team has been working hard on a revamp centering on the two support classes: Shield Monkey and Engineer. The main goal is to give these classes more interesting and pronounced combat roles. For Engineer, this comes through a redesigned Drone Ops stat that lets the class directly customize their drones, and new energy distribution systems such as the Tesla Coil. For Shield Monkey, we’ve removed the “free shields” granted by Transference Efficiency but replaced it with a new system that allows healers to steal shields from enemies to replenish themselves in a zero-sum way.

    As part of the changes to healing, we have made additional changes to ships and shields that make constant healing less necessary. All players receive a substantial bonus to shield bank and regeneration to help them survive longer without heals when they come under fire. Also, higher tech hulls no longer receive higher resistance levels, and resistances are mostly standardized with a few thematic strengths and weaknesses at most. Of course, the shielding and damage output of bosses and adds have also been reviewed to align with these changes (but if you encounter anything that seems off, just let us know!)

    When can I test this revamp?

    You can test the revamp right now! We’ve just begun Community Testing Event 3, which can be accessed by pointing your client to the Test server (make sure to select Test, not Test 2).

    Test Server

    A special galaxy is avialable off of Sol during the testing event. This system, Community Testing Event, will contain a large selection of gear Tech 15 and above along with Hogg’s Map Revealer! All of these items will be obtainable for 1 credit and available only during community testing events.

    community testing event

    What exactly is changing?

    A full list of the current changes to items can be found here. If you want more of an outline, check here instead.

    Tips on testing

    This is a big project and it may be hard to know where to start when you first log in. Here are some suggestions.

    • Shield Monkey: Don’t forget to equip a second shield! Also check out the Shield Monkey Laboratories in Lyceum for some new class-locked items, and consider picking up a new Advanced Subskill. You may find it helpful to replace one of your augmenters with a damage-oriented augmenter.
    • Engineer: Don’t forget to equip a second energy AND an extra augmenter. You may also find it helpful to replace one of your existing augmenters with something the grants Transference Power or Shield Regeneration. Also check out Engineer’s Workshop in Lyceum for some new class-locked items, and consider picking up a new Advanced Subskill.
    • Everyone: Diffusers are now limited to one per ship and can’t be swapped during flight. Think about what damage type you’d like extra resistance toward, or try out one of the new omni-resistance options.

    We want your feedback!

    Any and all feedback you have can be posted to the feedback channels in Discord under the Healing Feedback category. We are committed to collecting and acting on community feedback until the project is fully polished for release on the live server.

    Support Revamp Testing Event

    Support Revamp Testing

    Testing of the Shield and Healing Revamp will begin on July 1st! Starting on that day, players can experiment with the upcoming release on test.starsonata.com which can be easily accessed by clicking the dropdown on your client and going to Test.

    Test Server

    A full list of the current changes for this revamp can be found here.

    During the event a new galaxy will be available off of Sol. This system, Community Testing Event, will contain a large selection of gear Tech 15 and above along with Hogg’s Map Revealer! All of these items will be obtainable for 1 credit and available only during community testing events.

    Community_Test_Gal

    Any and all feedback you have can be posted to the feedback channels in Discord under the Healing Feedback category. We are committed to collecting and acting on community feedback until the project is fully polished for release on the live server.

    Star Sonata 2 is now Available On Steam!

    Today is the day we’ve all been waiting for! Star Sonata 2 is available on Steam!

    As we’ve already highlighted in previous posts, it is super crucial for us to get as many of our existing players to play with the Steam version of the game during the Launch Event (June 12-July 12). By playing the game through Steam, and buying any Space Points through Steam, you are directly helping the game increase in visibility and standings which allow us to grow the game and share it with more people!

    Don’t forget to check out the details of our Launch Event and the Starter Pack.

    If you are a new player to Star Sonata, welcome! We are so excited to have you here. Check out our Quick Start Guide, or pop on over to our Discord server for more information to help you get started in the universe.

    If you are an existing player to Star Sonata, you probably have a ton of questions about this Steam launch. Here are some questions we’ve heard that we’d like to answer.

    • Will I still be able to download the client through the website?
      Yes! If you don’t want to use Steam at all, you don’t have to!
    • Can I use my existing account on Steam?
      Yes! When you launch Star Sonata 2 through Steam and you come to the login screen, there is a button to switch to a non-Steam login, then you can log in with your existing account. Currently, there is no way to actually link your account with Steam, but you can still use your pre-existing account.
    • How do I get the bonus of the Launch Event? 
      Launch the game through Steam and log in either with a Steam Account or a pre-existing account. When you log in you will get the bonus Raging Steam holoprojector, and the EXP bonus will activate. You will only get the EXP bonus while you are on the Steam version of the client.

    Kilando has put together a video for existing players that shows how to access the game launch the game through Steam. Check it out below!

    Steam Starter Pack

    As part of our launch on Steam, we are excited to announce the contents of our brand new Starter Pack that is exclusive to Steam! Whether you’re new to the universe, launching into your first Zebucart, or an experienced pilot traversing the stars, the Starter Pack has something for you!

    Included in the Starter Pack are 5 unique ship skins, a unique Steam exclusive holoprojector named the Cosmic Shimmer, and 3 months of premium subscription time. This starter pack is a one-time purchase option for all players for $19.99! Normally a three-month subscription is $24.95, so that’s a 20% savings on a premium subscription.

    Now if that isn’t enticing enough for you, during our Launch Event Window, the Starter Pack is going to be discounted even MORE. From June 12 through June 19 the Starter Pack will be 25% off the base price. So that’s 5 skins, a holoprojector, 3 months of sub time for $14.99! This deal won’t be coming back anytime soon so jump on it while you have the chance!

    Here’s a preview of the Cosmic Shimmer and skins in the Starter Pack!

    Don’t forget that the more you play on Steam during our Launch Event, the more it helps us to grow and gain visibility. Even better, if you purchase the Starter Pack, or any Space Points through Steam, it also really improves our rankings and visibility! If you want to support us so we can keep on making Star Sonata an epic game, here is your chance. We definitely wouldn’t be where we are today without your support, so join us on Steam!

    Steam Launch Event

    It has been a long time coming, but we’ll be going live on Steam at roughly at 10:00am PT this Friday. We’ve already made a huge post about how you can help make our Steam Launch a success, so if you haven’t checked that out yet give it a read. In a post coming later today, we will be outlining what is included in our Starter Pack.

    Today, we wanted to take a moment to highlight what our launch event is going to look like and why you should definitely play on Steam during the event! Playing through Steam helps us, so here’s what we’re offering you in return:

    • Just by logging into Star Sonata through Steam, you will get a Steam exclusive holoprojector named Raging Steam. This is the only way to get this holoprojector, and it’ll be unobtainable in the future.

    • Additionally, we’ll be offering 50% extra experience for characters logged in through Steam for the entire duration of the launch event.
    • Finally, we’ll be offering a bonus 10 space points on top of every space point purchase through Steam. We’ve never offered a special on space points ever before and I’m not sure if we’ll ever do it again, so its a good time to stock up!

    These bonuses will only apply if you are logged into the game through Steam during the launch event window, which runs from June 12th to July 12th. Make sure to log on through Steam at least once to grab the exclusive holoprojector, but we hope you’ll keep using it through July 12th to get the 50% bonus experience.  As we mentioned in our previous posts, every purchase and play through Steam during the launch event really helps us to grow our visibility and rankings within Steam, so we really hope that you participate to help make this a success! Thank you for your support, and stay tuned for the next blog post coming later today outlining the Steam Starter Pack. It’s a really good deal, so keep an eye out!


    Note: Just to correct a common misconception, linking your existing account through Steam is not currently possible and not required for any of the above bonuses. You can login via your normal username and password through the Steam downloaded game client.

    Earthforce Layer Attached Drones

    An issue has been identified where players have been placing low tech attached drones throughout the Earthforce Layer to intentionally use up base slots on planets and moons.

    Attached

    To fix this issue, the upcoming patch will be removing any attached drones in Earthforce Layer.

    Any attached drones in storage will be converted from attached drones to unattached drones. The only drones that will be removed from space will be the ones in the Earthforce Layer.
    Any currently attached drones in Wild Space will not be affected.

    Black Lives Matter

    Many people play video games as a way to unplug from the worries and responsibilities in their lives. This is especially common in role-playing games, which encourage players to escape to an entirely different persona and explore a world or universe that’s not quite like our own. In Star Sonata, our friendships and conflicts mostly play out in our virtual world between our virtual characters. It’s easy to forget that even your sworn enemy in-game is just an ordinary person like yourself, with hopes, dreams, fears, and faults. Right now, there are people in our community who are scared, anxious, and hurting. We owe it to them to respond with compassion and solidarity, not only because there would be no Star Sonata without its community, but because helping those in need is the right thing to do.

    Police brutality is wrong and unacceptable. Police infringing on citizens’ rights to peaceably assemble is wrong and unacceptable. Police assaulting, arresting, and maiming journalists is wrong and unacceptable. Racist and discriminatory policing practices in the United States must be brought to an end.

    I am running a donation-matching campaign with a fund of $1,000 of my own money. I will match up to $100 per contribution to any local organization that is working to end police brutality in the United States. I specifically ask for donations to local organizations because of the immediate impact these organizations can have on the communities they serve. For more information, reach out to @enk#3571 on Discord.

    In compassion and solidarity,

    Anil “Enk” Venkatesh
    Lead Content Developer

    How the community can help the steam launch succeed.

    We’re hard at work preparing to make the Steam launch a success, but I just wanted to take a moment to share the ways that our community can help spread the word of our Steam launch both before and after we hit June 12th.

    Wish-listing on Steam

    We are really close to a major milestone in our wishlist counts. We’ve got the largest email campaign we’ve ever undertaken underway and it’s yielding great results, but we need even more! Every wishlist counts, and the sooner we can hit higher numbers the more people we’ll be able to reach with our launch. Please add the game to your wishlist if you haven’t already, and if you haven’t ask your friends to do so as well!

    Play the game through Steam

    Once we launch, it will help us greatly if you download and play the game through Steam. The more players we have playing through Steam, the more likely we are to get featured as a popular new release, so this is very important! Ideally, all of our existing players would play through Steam for the 30 days after we launch.

    To help encourage this, we’re going to be having a launch event exclusive to players playing through Steam.

    This will include:

    • 50% bonus to XP from all sources, if playing through Steam.
    • An exclusive holo-projector granted to you, the first time you login through Steam.

    Purchases through Steam

    Purchasing any of our offerings through Steam helps us earn a higher placement on the new releases section of Steam. We’ve got some really good deals to make it worth it, so if you’re able I hope that you’ll consider them!

    Steam Starter Pack

    We’ll be offering a starter pack, available exclusively through Steam on June 12th. This will include: 3 months of subscription, 5 exclusive skins to low level ships, and a unique holoprojector that you won’t be able to get anywhere else. The base cost will be $19.99 but we’ll be discounting it during the week after our launch. This is a really good deal even just for the subscription time itself!

    Bonus Space Points

    When buying space points through Steam for a short period of time after launch, we’ll be offering a bonus 10 Space Points with every purchase (even the 20 SP bundle!). This is the first time we’ve ever offered a discount on space points, and not something we’re planning on doing again anytime soon!