Hi everyone! I want to give you a quick update on some improvements we have been making to the player feedback system. Earlier this year, Community Manager Kilando set up the #ideas and #feedback channels on the public Discord server, and we have collected a lot of great feedback from you all. The one downside we see with the current system is that it’s hard for devs to catch all the different ideas as they fly by in the chat, resulting in some good ideas getting buried.
New Suggestion System
In order to keep track of everyone’s comments, we are launching a community suggestions page. On a weekly basis, we will create focused discussion channels on Discord for the top-voted suggestions to help keep everything organized. On top of this, Senior Content Developer Hober Mallow will hold a weekly town hall meeting to discuss the top suggestions of the week. He will be assisted in this role by Kilando and myself, in addition to a number of community members who have volunteered their time as “Paxian Balancers” to help keep the new discussion channels flowing well. With the new system in place, we hope to collect and act on community priorities much more quickly than ever before.
How To Participate
So you’ve got an idea that would make Star Sonata better. Here’s how you get it into consideration.
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Create a suggestion explaining your idea and why you think it would improve the game. You may wish to first workshop your idea informally in the general Discord channels so that you come up with the best presentation.
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Vote in favor of your suggestion, and encourage others to do the same. If you see any other good suggestions posted, consider voting for them as well! It’s not a competition–any reasonably popular suggestion will get its own dedicated discussion channel.
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Keep an eye out for the dedicated discussion channels that will be created for popular suggestions. The better a suggestion gets polished in these channels, the sooner it will be placed on a town hall meeting agenda.
- Accounts that are either subscribed or have a level 100 character are eligible to vote/create a suggestion. Eligible accounts start with 30 votes and get 30 new votes every month. Creating a suggestion costs 3 votes. Eligible accounts can only vote 3 times on a single suggestion.
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If you are especially passionate about game balance, you may consider applying to become a “Paxian Balancer” community volunteer. If you are interested, reach out to Hober Mallow to learn more about the roles and responsibilities of Paxian Balancers.
