Space Clouds

Quality Assurance Team Rework

As most of you know from Jeff’s post, and my recent work, I have been placed in charge of the QA department. I would like to announce a restructuring of the Quality Assurance Team as it stands, to have official rankings in the group. These individuals will be joining the Dev Team as a whole and bringing them out of the dark as a proper subdepartment of the Development Team. These changes are hopefully going to allow us to better move forward and provide fixes/issue resolution in a more structured manner. If you would like to join this team feel free to pm NCCIntrepid#0664 on Discord. These new ranks, a summary of their responsibilities, and roles that are similar to ranks on the content side of the dev team are as follows:

QA Lead: This individual is in charge of the entire QA team. The primary focus of this role is personnel management and issue resolution. Anything that someone else needs assist with on the team. This individual is also in charge of being the final decision maker on policies and bug tracking handling. If you have any feedback for the QA team etc, please PM this individual. As of this moment it is ran by myself, NCCIntrepid#0664.

QA Coordinator: These individuals are of the highest rank other than the QA Lead itself. They are responsible for assisting in bug fixing. They will have access to the content documents to allow them to be able to perform this bug fixing. Some may be coders, but some won’t as many bugs simply require us to make content changes. These individuals are also in charge of coordinating the Investigators on testing the Livetest patches for bugs by managing patches that cannot be parsed through their notes to properly test. They would be akin to a Content Developer in the Content department. Individuals joining this rank are newman233 and Tornado.

QA Investigator: These individuals are provided with Test/Livetest server panels. They are in charge of probing the livetest patch cycles for any bugs they can locate. Secondarily, they also are to assist the Correspondents with verifying repeatability of bugs reported, provide fallback on the Correspondents if there are times that bugs are not being forwarded at a proper rate. They can also be used by Coordinators to assist in larger bugs requiring multiple people. Individuals joining this rank Jv2, Dark_soul, and Joshua.

QA Correspondent: These individuals are provided access to the QA chat channels, and in charge of forwarding/finding bugs on the live server to our bug report sheets. They are also tasked with assisting the Investigators with testing things on test/livetest when required. Any new members to the team start here. Individuals joining this rank are Cammy, Maxathron, Blizz, Keef, and Sammeth.

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