On July 28th we discovered a bug causing certain database writes to not go through for several hours starting on the 27th. This didn’t impact gameplay as a whole but the worst effect was that it allowed an item duplication and deletion bug when withdrawing/depositing items from the TSL. Making matters worse this issue also meant that our normal event log was not being written to, so we would be unable to see who had withdrawn items during this time period. We made a decision to shut down the server and rollback 19 hours to the start of the issue once we realized we would not be able to reverse any that had taken advantage of this or those who had lost items to it.
This is obviously a very unfortunate circumstance that we normally would like to avoid if at all possible, but the potential scale of the issue forced our hand in this case. The timing is especially bad as everyone’s Friday evening progress will be wiped. In understanding of this, we will be running a special bonus event for 48 hours with most of our normal event modifiers turned on at the same time. We will also be giving everyone a day’s subscription time as compensation for the lost game-play.
We are extremely sorry to have to do such an impactful rollback, but we hope you understand and that this event can help make up for it.
The compensation event will be as follows:
* Double XP from all sources
* Double aug drop chance for augs equipped on AI ships
* Double Bindomite drop chance
* Half item damage taken on death
* Double mod chances from dropped items
* Double construction speed
* Double prospecting rewards.
* We will turn on global holiday drops from one of the holiday events based on a poll that will be posted on our Discord server.
Update: The compensation event has been extended until Tuesday the 31st.
