Space Clouds

Duplicate Billing

This morning a bunch of duplicate credit card charges accidentally went out to our credit card processor.  We have refunded all of the duplicate charges.

Our two old servers were supposed to have been taken offline and wiped.  One of them was, but the old web and database server was mysteriously brought back online by our hosting provider this morning unwiped after being offline for many days, and it ran our recurring billing process as soon as it came up based on its stale data.  Jey has connected to it and completely wiped it.

Our apologies for any problems or inconvenience that this may have caused.

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