Space Clouds

Network Outage – November 2, 2015

As anyone currently trying to play is aware, we are currently experiencing massive network issues for both the webserver and ingame. This is due to a critical fiber line being cut outside the datacenter where our servers are hosted.

Repairs are currently ongoing, but there is no ETA on when they will be complete. I’ll update this post as we receive more information.

UPDATE: We’re back down to 0% packet loss for the moment. Our bandwidth is still limited though so we could still have further issues.

UPDATE 2: Well that didn’t last long, we’re getting a non-trivial amount of packet loss again (though less than before). We still have not been given an eta for repair completion.

UPDATE 3: Everything seems to be back to normal. Thanks for your patience everyone!

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